Last updated: October 19, 2026
This Privacy Policy explains how Elite Inspection Group LLC (“Elite Inspection Group,” “we,” “us”) collects, uses and protects information when you visit eiginspection.com, contact us, schedule an inspection, or communicate with us by phone, text message (SMS) or our website chat.
Information We Collect
- Information you give us: your name, phone number, email address, property address and details about your inspection request when you call us, chat with us, schedule an inspection or send us a message.
- Communications: records of calls, text messages, chat conversations and emails between you and us.
- Website usage: standard technical information such as browser type, pages visited and general location, collected through cookies and analytics tools.
How We Use Your Information
- To respond to your questions and requests.
- To schedule, confirm, remind you about and carry out inspections.
- To send informational and transactional messages about your inquiry, appointment or inspection, including by text message if you have opted in.
- To operate, maintain and improve our website and services.
- To comply with legal obligations.
SMS / Text Messaging
If you provide your mobile number and consent to receive text messages, we use your number only to send the messages you agreed to receive, as described in our Terms of Service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell or rent your mobile number or SMS consent to anyone.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. Message and data rates may apply. Message frequency varies.
How We Share Information
We do not sell your personal information. We share information only:
- With service providers that help us run our business (for example, scheduling, phone and messaging, email and website hosting), solely to provide services to us and not for their own marketing.
- When you ask us to, for example sending your inspection report to people you designate.
- When required by law, or to protect our rights, our customers or others.
Cookies and Analytics
Our website uses cookies and similar technologies to keep the site working and to understand how visitors use it. You can control cookies through your browser settings.
Data Security and Retention
We use reasonable safeguards to protect your information. We keep information only as long as needed for the purposes described in this policy or as required by law.
Your Choices
- Text messages: reply STOP to opt out at any time.
- To access, update or delete your information, contact us using the details below.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed.
Contact Us
Elite Inspection Group LLC
P.O. Box 1043
Prosper, TX 75078
Phone: 469-818-5500
Email: garrett@eiginspection.com
Email: admin@eiginspection.com